As it turns out, I went in and updated the software, then locked my computer and scanned with my finger and it once again recognised my input. If you have this version of driver already , and it’s not working, then my next suggestion is to clear the fingerprint data in BIOS:. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Upgrade to Windows 10 as normal without hitting any problem 3. I haven’t checked in Windows 8, but in Windows 10 you need this to activate “Windows Hello”, which permits use of fingerprints to sign in. Give it a go by signing out and trying to use the reader.

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Photo attached is for reference only, it may be slightly varied in items of colour, shape from the actual item delivered from time to time. Message 6 of 6. New 17 Jun 7. My finger print no longer logs me in. According to floc Egistec doesn’t send the driver to customers beacuse of legal issue with its OEM partners.


I’m sure Lenovo and Validity will release new drivers that fix this issue but in the meantime the boiexcess driver does seem to solve the problem.

Fingerprint reader doesn’t work

My Computers You need to have JavaScript enabled so that you can use this You may have to remove and re-enroll fingerprints, but maybe not. Iboexcess you still have power-on by fingerprint support after the upgrade to Windows 10 and using Windows Hello?

Lenovo E usb-c dock problem with monitors. In addition, double check to make sure that you have the latest driver for your fingerprint scanner installed.

(FIX Inside) Anyone have the Bioexcess software for the fingerprint reader on SM-A machines?

Fingfrprint worked for me was to uninstall all of the Lenovo software that I had from Windows 7 as the initial steps indicate. Repeat – you must set a pin to use any print reader, period. Message 5 of 6. Select TravelMate in the next column.

Or sign in with one of these services Sign in with Facebook. The bioexcess fingerprint fingeerprint ad-blocking software hurts the site. Message 6 of Did someone help you today?

Solved: Fingerprint driver for dm4 windows 10 – HP Support Community –

There will not be one for W Here is the bit driver that supports Windows 10, Windows 8. Not sure what ID you want me to provide.


PIN Added – still won’t work Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Forums Knowledge Base Blogs. Thanks for your suggestion.

See our disclosure policy for more details. Is the ES compatible with the Win8. Now BioExcess works as it should. BioExcess – problem with fingerprint device. Report Inappropriate Content tags: You need version 4. Skip to main content.

MSFN is made available via donations, subscriptions and advertising revenue. When I swipe finger at BioExcess console, it shows ” Unable to detect fingerprint device “.

Is there any yellow mark associated with the driver? Remove any existing fingerprints that might be enrolled in Windows Hello.

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